| Q |
What
makes the 800-HPR superior in cold weather operation to
other machines? |
| A |
It's the only unit with a fully enclosed heated compartment
for the hose reel, water pump and related plumbing. The
hose reel extends out from the heated compartment and
rotates for convenient and safe operation.
In
areas of sub-freezing temperatures, you can now operate
your unit more often and will not need to be concerned
with ice build up in your hose.
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| Q |
Why
is it important to have the plumbing enclosed or shrouded? |
| A |
This
prevents exposure to the elements and also acts as a protection
barrier for the operator, should a hose burst. |
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|
| Q |
Why
is it important to have the dash rotate along with the
rotating
safety reel? |
| A |
By
having the control panel rotate along with the reel, the
operator can engage and disengage the water valve, throttle
up and down, operate the reel forward and reverse, as
well as the variable speed. It's impossible to operate
the jet effectively if the controls are located permanently
to the side of the machine. |
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|
| Q |
As
a contractor with special needs for a truck mounted jetter,
can I have special custom features built into my unit? |
| A |
Yes.
You can work with the sales staff and factory personnel
to design features you require. |
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|
| Q |
What options should I consider? |
| A |
The
Rotating Safety Reel combined with the use of our Auto
Level Wind system and remote control system. The rotating
safety reel allows choice of 190 degrees of operation.
The auto level wind system (a hands free system), automatically
will payout and retrieve the hose. The easy adjustment
and special up-down features allow the hose to move easily
when the access to a sewer is more than 20 feet away.
Combine these systems to either the pendant or wireless
remote control and you can operate the jet from a location
of your choosing and still be able to look into the manhole
to see what the jet is accomplishing. |
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|
| Q |
I
need nozzles for my jetting machine, what types do you
offer? |
| A |
We
offer many nozzles, some of which are visible in this
website. For more discussions about your application,
please call 800-323-1604 and ask for the Parts Department. |
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|
| Q |
What
is more important when considering a jet? Is it PSI or
Water Volume? |
| A |
They
are both important. The most expensive machines and those
that do the most work utilize ¾" and 1"
hose and develop 2000 - 3000 PSI and 40 GPM to 65 GPM.
For smaller municipal lines and commercial jobs, 4000-PSI
units with 18 - 25 GPM are very effective. 2000 PSI is
more than adequate to open a stoppage, but you need the
added water, 40 GPM and up, to get the residue out of
the line. Higher GPM machines are much more effective
when you use root and grease cutters. |
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|
| Q |
How
can I run the jet in the winter and prevent freezing? |
| A |
Each
jet is equipped with a re-circulation system. Simply attach
the hose to the fitting and engage the clutch and water
valve. This allows the water to travel throughout the
entire system and back into the water tank. This prevents
freezing. |
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|
| Q |
What
type of nozzle should I use to open a stoppage? |
| A |
We
suggest a nozzle with a forward jet. A penetrating nozzle
with a fin nozzle extension is very effective. |
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|
| Q |
What
is the advantage of a 15-degree nozzle versus a 30-degree
nozzle? |
| A |
A
15-degree nozzle gives you more thrust. We think our newly
designed Mini-Missile nozzle is the best in the business.
For better cleaning, a 30-degree nozzle is more effective.
For major cleaning (when you plan on televising a line),
try our combination nozzle that has both 15 degree and
30 degree orifices. It answers both problems. |
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|
| Q |
We don't seem to get the pressure we once got when our
unit was delivered. What should we do? |
| A |
The
problem more times than not, is that the holes in the
nozzle have worn. They are now too big and pressure loss
is the result. Do not over-speed your engine and pump
to attempt to get your original PSI, replace the nozzle. |
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|
| Q |
How
do I find a local dealer or salesperson in my area? |
| A |
Call
1-800-323-1604, our staff can direct you to a dealer or
salesperson for your area. If you would like the information
online, you can fill out the questionnaire and the information
will be given to you. |
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|
| Q |
Does
Sewer Equipment Company of America offer a lease program? |
| A |
Yes |
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|
| Q |
Do
you service and recondition older units? |
| A |
Yes.
We service and recondition almost all brands of sewer
cleaning trucks and trailers. Call for details. We have
some used equipment items for sale here on our website.
These units are fully inspected and reconditioned from
top to bottom. The units are painted and ready for sale.
A great value if you are on a limited budget. |
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|
| Q |
I
have an older Sewer Equipment Company of America jetter
and I do not know a dealer close to me. Can you tell me
where to obtain service for my machine? |
| A |
Yes,
if you contact our service and warranty department, they
will assist you. |
| |
|
| Q |
Do
you service and recondition older units? |
| A |
Yes.
We service and recondition almost all brands of sewer
cleaning trucks and trailers. Call for details. We have
some used equipment items for sale here on our website.
These units are fully inspected and reconditioned from
top to bottom. The units are painted and ready for sale.
A great value if you are on a limited budget. |
| |
|
| Q |
Who
do I contact for parts & accessories? |
| A |
Your
local Sewer Equipment Company of America Dealer or contact
us directly at 800-323-1604. |
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|
| Q |
What
skid assembly is most effective with root and grease cutters? |
| A |
Many
contractors and cities prefer the adjustable roller skids
used with the Patriot Root Cutter. The adjustable skids
allow you to raise and lower the root and grease cutter,
so you can accommodate any size sewer line or sewer line
opening (fixed style skids prevent you from doing this.)
The rollers on the skids allow you to jump over offsets
and eliminate needless hang-ups. There is no substitute
for rollers. They just minimize friction and allow you
to travel to the next manhole with much less effort and
water. |
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|
| Q |
If
I have other brands of sewer equipment, can you help me
with parts? |
| A |
Yes,
our parts department can either help you or direct you
to someone who can. |
| |
|
| Q |
Does
Sewer Equipment Company of America sell water pump and
replacement parts? |
| A |
Yes.
We have overnight service on parts and a stock of FMC/Bean
and Myers pumps in stock. A trade in allowance on your
old pump is often a money saver for the end user. |
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|
| Q |
I
need a quote on sewer rods. Are they available from stock? |
| A |
Yes.
We manufacture sectional rods for all machines and have
continuous rod in stock for immediate delivery. |
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|
| Q |
Do
you have replacement parts such as ball valves, reel swivels
and jet hose available from stock? |
| A |
Yes.
Replacement parts can be shipped overnight. Jet hose 1/2",
3/4", 5/8" and 1" can be shipped the same
day. Sewer cleaning is an emergency and many times we
react quickly to resolve your problems. |
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|
| Q |
How
much hose comes out on the FR-2000 reel? |
| A |
500
to 600 feet of 3/4" hose is typically ordered but
it can handle more. |
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|
| Q |
Why should I use a leader hose and nozzle extension? |
| A |
It
helps get you started into the sewer pipe and is a primary
safety precaution. Always be certain the leader hose and
nozzle extension are started up the sewer line before
you turn on the high-pressure water. Use a leader hose
of sufficient length so that the operator can always shut
the water off when he sees the fitting on the leader hose
coming to the top of the manhole. Shut the water off before
the nozzle exits the sewer pipe. The nozzle extension
helps keep the nozzle centered in the pipe and minimize
the possibility of going up a lateral. |
| |
|
| Q |
Who
do I contact for technical assistance? |
| A |
Your
local Sewer Equipment Company of America Dealer or contact
us directly at 800-323-1604. |
| |
|
| Q |
Why
do I need a clutch? |
| A |
There
are a few reasons why having a clutch is necessary. A
clutch is used to engage and disengage the pump. This
is a safety device for both the operator and the pump.
In areas where freezing is a possibility, you can start
the engine without engaging the pump. Particles of ice
can be in the pump and if you didn't have a clutch, the
engine and pump would turn at the same time and you could
end up replacing a pump. The clutch protects the pump
in situations where you run out of water and the hose
is still in the line. While leaving the engine running,
simply disengage the pump and bring the hose back under
hydraulic pressure. |
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|
| Q |
What is the main difference between gas and diesel? |
| A |
A
diesel engine will last longer and will therefore have
a higher resale value or trade-in value when it is time
to replace. |
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